What happens when workplace conflict meets AI?

In a recent Fair Work Commission decision, a body corporate committee was found to have repeatedly behaved unreasonably towards a caretaker, creating a risk to her health and safety and warranting a stop-bullying order.

The decision also highlights an emerging issue for employers and employees: the use of AI in workplace correspondence. The Commission criticised correspondence that appeared to have been AI-generated as lengthy, repetitive and accusatory, while also emphasising the importance of meaningfully engaging with legitimate workplace concerns.

In our upcoming podcast, Andrew Douglas and Kim McLagan will discuss the key findings of the decision and explore what it means for workplace bullying, workplace communications and the growing use of AI in employment matters.